Why don't I see the option to edit records from my Salesforce report?
Likely, one of three reasons:
The report is a summary report. If so, you need to select a grouping for the edit dropdown to appear
2. You are pulling reports into private channels or group direct messages
If so, the Troops bot needs to be invited to edit your reports. Simply type "/invite @troops" and hit enter to get the Troops bot in the channel.
3. You are pulling reports in Direct Message with yourself or someone else
This is currently unsupported for report edit
You can either start a group direct message and invite Troops bot (see #2) or
You can still use "/troops" to search and edit your records in any channel