We're excited to announce Troops 2.0! Our refreshed platform comes with exciting new features. Check them out below:

New Signal Functionality

Relative Change Signals

Now, not only can you change signals when a value changes, but when it changes a certain amount relative to its earlier value. The change threshold can be specified as an absolute quantity or as a percentage.

In this example, a signal will fire when an opportunity changes by 10% from the most recent value.

Signal Identifier Numbers

Each signal you receive will display a unique identifying number:

If you need to make adjustments to that signal, you can search for that number in your signal library:

And/Or Statements on Filters

Previously, you could only use and/or statements on conditions. We now support and/or statements on both conditions and filters:

Scheduled Signals: Multiple date conditions

Previously, Scheduled signals only allowed you to build conditions off of a single date. Now, you can build conditions using multiple different date fields:

Timezone flexibility

When scheduling signal that will be sent to a channel, you can select a timezone to schedule delivery. For signals going to individual Troops users, Troops will still use the recipient's configured timezone:

User Management Updates

Easily add and remove users from Troops all in one place. Additionally, you can keep track of how many active Troops seats your team is using:

Signal Analytics

Our new and imporved analytics suite allows you to track signal metrics over time. You can report on signals sent in aggregate, as well as indivual signals:

Please note that signal analytics are only available for signals built in Troops 2.0.

Action Library

Quickly access, view, and edit any already-created action for your organization in one organized library:

New Integrations

Create signals and actions for any of our new source systems. Learn more about our new integrations below:

Source

Common Use Cases

Intercom

Jira Service Management

Jira Software

Zendesk

HubSpot

Outreach

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