We're excited to announce Troops 2.0! Our refreshed platform comes with exciting new features. Check them out below:
New Signal Functionality
Relative Change Signals
Now, not only can you change signals when a value changes, but when it changes a certain amount relative to its earlier value. The change threshold can be specified as an absolute quantity or as a percentage.
In this example, a signal will fire when an opportunity changes by 10% from the most recent value.
Signal Identifier Numbers
Each signal you receive will display a unique identifying number:
If you need to make adjustments to that signal, you can search for that number in your signal library:
And/Or Statements on Filters
Previously, you could only use and/or statements on conditions. We now support and/or statements on both conditions and filters:
Scheduled Signals: Multiple date conditions
Previously, Scheduled signals only allowed you to build conditions off of a single date. Now, you can build conditions using multiple different date fields:
Timezone flexibility
When scheduling signal that will be sent to a channel, you can select a timezone to schedule delivery. For signals going to individual Troops users, Troops will still use the recipient's configured timezone:
User Management Updates
Easily add and remove users from Troops all in one place. Additionally, you can keep track of how many active Troops seats your team is using:
Signal Analytics
Our new and improved analytics suite allows you to track signal metrics over time. You can report on signals sent in aggregate, as well as individual signals:
Please note that signal analytics are only available for signals built in Troops 2.0.
Action Library
Quickly access, view, and edit any already-created action for your organization in one organized library:
New Integrations
Create signals and actions for any of our new source systems. Learn more about our new integrations below:
Source | Common Use Cases |
Intercom |
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Jira Service Management |
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Jira Software |
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Zendesk |
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HubSpot | |
Outreach |