Jira Software

Jira is a platform for developers, IT managers, project managers and product managers to manage the R&D process. At it’s core, tickets are created that represent work that needs to be accomplished, and that work goes through multiple stages, often across multiple teams, until it is complete. The stages can often include being in a backlog, prioritization, grooming and pointing, the development process itself, and QA. Amongst other features, Jira Software supports Kanban and Scrum boards, road maps, and reporting on velocity for agile teams. Jira integrates with many other systems designed around these processes, such as version control, build and deployment, and knowledge bases.

Feature Support

Real-Time

Supported

Scheduled

Supported

AND Operators

Supported

OR Operators

Supported

Custom Fields

Supported

Reference Fields

Supported

Object Support

Object

Real Time

Scheduled

Issue

Yes

Yes

Common Use Cases

Issue

Real-Time

Send a signal to a channel when a new issue is created with priority = high.

Issue

Real-Time

Signal the new assignee of an issue when the assignee changes with the priority, status, summary and description.

Issue

Real-Time

Send a signal to the creator of an issue when its status changes.

Issue

Real-Time

Send a signal to a manager anytime a customer field representing the account tier is equal to 1 and the issue’s priority is equal to medium or high.

Issue

Scheduled

Send signals to users every morning with a list of issues with due dates in the next 5 days.

Issue

Scheduled

Send a manager a daily list of issues with medium or high priority that haven’t been viewed in 3 or more days.

Issue

Scheduled

Send an end-of-week signal into a team channel outlining all the issues that were resolved over that week in time for the org demos meeting.

Did this answer your question?