If you want more control over security, you can work with your IT Team to enable Single Sign-On (SSO) for Troops. SSO allows users to log into Troops using the same credentials they use to log into your corporate intranet, identity management solution, or other trusted platform—instead of using a password they set on Troops.
If you are ready to start using SSO, please reach out to your dedicated Troops CSM or support@troops.ai to kick off the process. From there, you can follow the instructions below:
Switch from the Developer Console to the Classic UI
Click Applications
Click Add Application and then Create New Application
Choose Platform: Web & Sign on Method: SAML 2.0 and click Create
Name the application, add an image and continue
Configure SAML and click Next
Single Sign on URL: https://app.troops.ai/api/v1/saml-ac/UUID (replace UUID with the value from step 3.d)
Audience URI: https://app.troops.ai/api/v1/saml-ac/UUID (replace UUID with the value from step 3.d)
Name ID format: EmailAddress
Application username: Email
On the Feedback page choose “I’m an Okta customer” and click Finish
Get the SAML Setup instructions and securely send them to Troops
Troops needs:
Identity Provider Single Sign-On URL
Identity Provider Issuer
X.509 Certificate
By default, SSO will be enabled for everyone who logs into Troops using an email address that matches their Okta email address.