If you want more control over security, you can work with your IT Team to enable Single Sign-On (SSO) for Troops. SSO allows users to log into Troops using the same credentials they use to log into your corporate intranet, identity management solution, or other trusted platform—instead of using a password they set on Troops.
If you are ready to start using SSO, please reach out to your dedicated Troops CSM or support@troops.ai to kick off the process. From there, you can follow the instructions below:
Navigate to Okta
Click Admin to go to the Developer Console
Switch from the Developer Console to the Classic UI
Click Applications
Click Add Application and then Create New Application
Choose Platform: Web & Sign on Method: SAML 2.0 and click Create
Name the application, add an image and continue
Configure SAML and click Next
Single Sign on URL: https://app.troops.ai/api/v1/saml-ac/UUID (replace UUID with the value from step 3.d)
Audience URI: https://app.troops.ai/api/v1/saml-ac/UUID (replace UUID with the value from step 3.d)
Name ID format: EmailAddress
Application username: Email
On the Feedback page choose “I’m an Okta customer” and click Finish
Get the SAML Setup instructions and securely send them to Troops
Troops needs:
Identity Provider Single Sign-On URL
Identity Provider Issuer
X.509 Certificate
By default, SSO will be enabled for everyone who logs into Troops using an email address that matches their Okta email address.