Your Salesforce Administrator will need to enable API access in Salesforce for all Users to enable you to connect Troops to your Salesforce account.

Note: Your Salesforce administrator controls your Profile and Permission Sets

1. Click Setup

2. Click Manage Users > Profiles.

3. Click Edit against the specific Profile

4. Scroll down to Administrative Permissions and check the API Enabled box

5. Click Save

1. Click Setup

2. Click Manage Users > Permission Sets

3. Select the specific Permission Set

4. Click System > System Permissions > Edit

5. Check the API Enabled box

6. Click Save

Of course, reach out to us if any questions!